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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Gruff

May 29, 2024

5  out of  5 rating by Jennifer Gruff
"Since purchasing a second car to add to my existing car insurance policy, I have been dealing almost exclusively with Brooke Gordon and her superb customer service skills! She has answered all of my questions concerning my new insurance rates on both of my cars and for my two motorcycles. She’s always very pleasant and friendly and is a true pleasure to do business with. 😬"
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Jan Webb

May 23, 2024

5  out of  5 rating by Jan Webb
"My windshield cracked and Brooke Gordon put my mind at ease by making the process smooth. She really does a great job!"
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Shari-Lee Tritch

May 23, 2024

5  out of  5 rating by Shari-Lee Tritch
"Brooke was very helpful and got the policy adjusted and payment the right price. Thanks again Brooke."
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Babette Lehew

April 19, 2024

5  out of  5 rating by Babette Lehew
"Everytime i call, they help with anything you need. Ive had State Farm for a long time, i also had other car insurance and this is the best insurance ive ever had. Thank you State farm."
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Carolyn Whittle

April 15, 2024

5  out of  5 rating by Carolyn Whittle
"Josh and his staff are marvelous in professionalism and responding to assist in all ways!"
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Thomas Etzle

April 8, 2024

5  out of  5 rating by Thomas Etzle
"Great service and very nice staff. Willingness to go above and beyond without hesitation. Very pleased with my decision to switch insurance company’s."
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Jenna Rosenberg

April 2, 2024

5  out of  5 rating by Jenna Rosenberg
"Brooke Gordon has been absolutely outstanding with helping us navigate multiple insurance needs while we try to buy property. She has been a pleasure to work with. She is really easy to communicate with and incredibly efficient at getting things done timely."
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brenda curtis

February 23, 2024

5  out of  5 rating by brenda curtis
"Great people to work with, they explain everything to you and are patient with you!!!"
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Kay Wealand

February 22, 2024

5  out of  5 rating by Kay Wealand
"After numerous attempts, my issue appears to have been resolved. I will know more once PennDot responds to the latest letter sent from State Farm’s back office. My local State Farm Agent, Josh Shoop, and his office staff have been very cordial and helpful. It’s the State Farm back office, who have been responsible and screwed up the paperwork, that I’m upset with. They owe me an apology, especially after 52 years of business I gave State Farm."
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Alyssa Matangos

February 14, 2024

5  out of  5 rating by Alyssa Matangos
"I recently had a flat tire and needed quick help with a spare/tow. I called State Farm and Brooke immediately helped put my mind at ease! She explained what needed to be done and made the process super easy! She was a pleasure to work with and I would happily reach out to her again in the future if/when needed!"
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Carol Hess

February 13, 2024

5  out of  5 rating by Carol Hess
"I have been with State Farm for over 35 years. The transition from Jim Ferster to Josh Shoop was easy. Yesterday I needed some paperwork and Jess Serfass was extremely helpful. Thanks again State Farm!"
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Yvette Williams

February 9, 2024

5  out of  5 rating by Yvette Williams
"Hi Brooke, it was a great meeting with you today! You provided my mother and I exceptional customer service! You are a valuable asset to State Farm & Josh Shoop Agency! I will make sure to let my family and all my friends know what a pleasure it was working with you!"
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Eric Schaeffer

February 2, 2024

5  out of  5 rating by Eric Schaeffer
"Great people and service"
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Sarah Weaver (Sweaver)

January 18, 2024

5  out of  5 rating by Sarah Weaver (Sweaver)
"Recently switched to this new State Farm office and had a meeting with Josh on Monday to review my coverage and ensure I was doing everything possible to save money and have the best coverage possible for myself. Josh reviewed all my coverage and asked me about my future he recommended a few things to consider and also reviewed life insurance policies. He was not pushy at all making me feel comfortable at all times. Josh and his staff are very friendly and wonderful to work with. I am really grateful that I decided to switch to his office."
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Dilan Dreibelbis

December 15, 2023

5  out of  5 rating by Dilan Dreibelbis
"Brooke made it simple and easy to get everything I needed taken care of, very nice lady!"
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Robert Speaker

November 30, 2023

5  out of  5 rating by Robert Speaker
"So....My mother had reached out to me and asked me if I could check insurance rates for her. She had received a letter in the mail informing her that her insurance premium would be going up significantly. Even I was surprised by the amount of the increase. I did some investigating and found that people seemed to be happy with State Farm. So I contacted all the local offices and the first office to get back to me was Josh Shoop. There was a pleasant voice on the other end that informed me her name was Brooke and she would be helping me with my mother's insurance quote. I know people ask for google reviews all the time and we give them out of kindness. Not in this case, Brooke was amazing! Both her and Josh were able to save my mother a lump sum of money. I was so impressed with the office that I switched as well. They went over the entire policy with me explaining in detail from a house fire to a nail in the tire. In closing I would just like to say that if anyone is out there thinking they may be paying to much or they are just not getting the attentive customer experience they prefer, I suggest they give Josh Shoop State Farm a call and ask for Brooke! You won't be disappointed."
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Pat Wooten

November 20, 2023

5  out of  5 rating by Pat Wooten
"Brooke was very professional & is really a asset to State Farm. She really knows her information & saved me on my home & auto policies."
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November 2, 2023

5  out of  5 rating by ariellebook25
"Brooke was fantastic. She worked with our budget as best as she could and made sure we were getting the discounts we were entitled to."
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Lori Eshleman

October 26, 2023

5  out of  5 rating by Lori Eshleman
"Brooke was very helpful and courteous in adding my new driver and another car to our policy. Appreciate the help!"
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Ann S

October 26, 2023

5  out of  5 rating by Ann S
"I had a wonderful experience talking with Brooke and getting everything explained and understanding everything I would definitely recommend that our company to anyone plus I save $1700 between my auto in Home Policy"
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Jacob Phillips

April 17, 2023

5  out of  5 rating by Jacob Phillips
"They were able to cut my insurance 110 dollars a month compared to old provider! Wish I would have done this 2 years ago."
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Gregory Hahn

March 31, 2023

5  out of  5 rating by Gregory Hahn
"Cody was very helpful getting auto and renters insurance."
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Andrea Prunty

March 31, 2023

5  out of  5 rating by Andrea Prunty
"Super friendly and they listen your questions and concerns. They make the whole insurance process easy and very understandable as well."
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Jessica Lundgren

March 28, 2023

5  out of  5 rating by Jessica Lundgren
"Cody has been nothing but excellent and helpful with getting all the coverage I need for my vehicles and house. After having a horrible experience with another local insurance company, State Farm and Cody helped make the switch smooth and easy. He has helped explain all the possible savings and coverages needed. He has also been very reliable communicating with my bank. Thank you so much for all you do for me and my family!"
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James Craumer

March 27, 2023

5  out of  5 rating by James Craumer
"After being a customer of Allstate for quite a few years, I felt I needed to shop around for better rates. Well, after looking around I found Cody Hollingsworth from State Farm! He saved me an extra $70 m/o with the same plan I had at Allstate. Highly recommend, Cody is the agent that will get the job done!"